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Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

We will accept parts for exchange or return within 30 days of purchase, products and packaging must be in new condition, you must provide a copy of your receipt with returned parts, special order and electrical parts are not returnable, all accepted returns are subject up to a 15% handling and restocking fee, credit card returns are subject to an additional 3% return fee.

Shipping & Handling

Shipping Charges will not show on your internet invoice copy. We add shipping as the last item after product is boxed and processed through UPS or USPS. You will receive an invoice that reflects the product and the shipping charges with your shipment. We do this to insure that our customer pays only the actual shipping charges.

Prices

Prices are subject to change without notice. If the price has changed you will be informed and asked if you wish to proceed with your order.

Kryptronic Internet Software Solutions